Field of competence
Ombuds Brussels handles complaints and disclosure about the Brussels regional or municipal administrations.
In the event of problems with a public administration:
- Check the list below to find the public authority in question.
The list is not exhaustive. If you can't find public administration you are looking for, make sure to contact us. - Always contact the public administration to try and resolve the issue before you lodge a complaint with us.
- If no solution can be found or the public administration does not get back to you, lodge your complaint with us.
If you have been a witness to an abuse of authority or fraud, go to our "Disclosures" page.
If you are experiencing problems with another public administration or a private provider like a courier service, your energy or Internet provider, a bank or an insurance company, there are other ombuds services who will be able to help you.
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Innoviris
Website
General phone number: 02 600 50 36
Complaint form -
Iriscare
Website
Complaint form
Phone number for complaint: 02 435 64 33
E-mail address for complaint: plaintes@iriscare.brussels -
L'Habitation Moderne (Local housing associations)
Website
General phone number: 02 770 38 30
Complaint formDo you have a problem with this public property company?
Contact the company itself, then the SLRB if you are not satisfied with the response.
If the problem persists, feel free to contact Ombuds Brussels. -
La sécurité automobile (Centre d'examen pour le permis de conduire d'Anderlecht)
Website
General phone number: 02 529 07 74Do you have a problem with this test centre?
Contact the centre itself, then Brussels Mobility if you are not satisfied with the response.
If your problem persists, contact Ombuds Bruxelles. -
Le Foyer Laekenois (Local housing associations)
Website
General phone number: 02 479 00 48
Complaint formDo you have a problem with this public property company?
Contact the company itself, then the SLRB if you are not satisfied with the response.
If the problem persists, feel free to contact Ombuds Brussels.