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What is the role of Ombuds Brussels?

Ombuds Brussels: conciliation & amelioration

Ombuds Brussels is an independent ombuds service. Our core mission is to boost citizens' trust in the public administrations. If you are experiencing problems with a Brussels administration, Ombuds Brussels will try to find a solution. We also carry out investigations and make recommendations to improve the way the public administrations in Brussels work.

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Teaming up with Ombuds Brussels

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Ombuds Brussels publications

Ombuds Brussels publishes annual reports, investigation reports, recommendations, and opinions.

Latest news from Ombuds Brussels

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Cover RA Ombuds Bruxelles FR 2023

Annual report 2023: give citizens a chance to rectify their mistake if they make an error in an administrative procedure

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Greater protection for whistle-blowers in the Brussels Region

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Cover RA Ombuds Bruxelles FR 2022

Annual report 2022: let’s adopt a positive approach to complaints

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