Accessibility statement
Ombuds Brussels is committed to making this site accessible in accordance with the following legislation: Ordinance of 4 October 2018 on the accessibility of websites and mobile applications of regional public authorities and municipalities (Brussels-Capital Region).
This accessibility statement applies to: https://www.ombuds.brussels
Compliance status
This website is fully compliant as described below.
Preparing your statement
An external accessibility audit has been carried out. This audit was an in-depth analysis. You can read the report here: https://www.anysurfer.be/en/labels/anysurfer-label-for-websites/status/ombuds-brussels
Contact details
If you have any questions or comments about the accessibility of our website/application, please contact:
1. Communication pool of Ombuds Brussels
- contact@ombuds.brussels
- 02 549 67 00
- Oud Korenhuis 1, 1000 Brussels
If you do not receive a response from the above service, please contact Easy.brussels, the administration responsible for administrative simplification.
2. Easy.brussels
- Website: www.easy.brussels
- Via the online form
- Via the general telephone number: 02 204 21 11
- By letter to the following address: easy.brussels, Place Saint-Lazare 2, 1035 Brussels
- At the Iris Tower counter: Place Saint-Lazare 2, 1035 Brussels
- If you feel that an appointment is necessary to explain the situation, you can also make an appointment (via Teams or in person) with an Easy.brussels employee: via the general telephone number: 02 204 21 11 / at the Iris Tower counter: Place Saint-Lazare 2, 1035 Brussels
Improvement plan
The website fully complies with the regulations.
This statement was drawn up on 17/07/2025.
The statement was last revised on 17/07/2025.