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Accessibility statement

Ombuds Brussels is committed to making this site accessible in accordance with the following legislation: Ordinance of 4 October 2018 on the accessibility of websites and mobile applications of regional public authorities and municipalities (Brussels-Capital Region).

This accessibility statement applies to: https://www.ombuds.brussels

Compliance status

This website is fully compliant as described below.

Preparing your statement

An external accessibility audit has been carried out. This audit was an in-depth analysis. You can read the report here: https://www.anysurfer.be/en/labels/anysurfer-label-for-websites/status/ombuds-brussels

Contact details

If you have any questions or comments about the accessibility of our website/application, please contact:

1. Communication pool of Ombuds Brussels

  • contact@ombuds.brussels
  • 02 549 67 00
  • Oud Korenhuis 1, 1000 Brussels

If you do not receive a response from the above service, please contact Easy.brussels, the administration responsible for administrative simplification.

2. Easy.brussels

  • Website: www.easy.brussels
  • Via the online form
  • Via the general telephone number: 02 204 21 11
  • By letter to the following address: easy.brussels, Place Saint-Lazare 2, 1035 Brussels
  • At the Iris Tower counter: Place Saint-Lazare 2, 1035 Brussels
  • If you feel that an appointment is necessary to explain the situation, you can also make an appointment (via Teams or in person) with an Easy.brussels employee: via the general telephone number: 02 204 21 11 / at the Iris Tower counter: Place Saint-Lazare 2, 1035 Brussels

Improvement plan

The website fully complies with the regulations.

This statement was drawn up on 17/07/2025.

The statement was last revised on 17/07/2025.